Monthly bills are prepared and mailed the last regular business day each month. Bills are due and payable upon receipt and are considered delinquent if not paid by the 18th of each month. In the event the 18th is on a weekend or a holiday, the due date will be the first regular business day following the 18th. Payments may be delivered, to the TPU Office or placed in the night drop box, located at 140 S. Main Street, mailed to P.O. Box 151, Tonopah, NV 89049, pay by phone using debit or credit card (855) 300-8636 , or pay online. Please note: convenience fees are added to each credit/debit card transaction. Fees range in price from $2.00 and up determined by the total dollar value of the transaction).
An administrative fee of$10 for water and $10 for sewer charged on customer’s first bill. Accounts temporarily inactivated at the customer’s request will be charged $20 reactivation fee upon reactivation.
Checks returned by the bank as unpayable will be charged a $42 fee. If three (3) or more checks are returned by your bank, TPU will require payment on the account be made with CERTIFIED FUNDS ONLY – cash, cashier check or money order.
Billings not paid, on or before the due date, shall be considered delinquent and subject to a penalty of 10% of the delinquent amount. Accounts outstanding after 60 days will be notified by mail and service will be terminated unless payment is made prior to the due date on the “Shut-off Notice”. In the event your service is terminated for non-payment customer must present payment in full, before service will be restored. TPU may allow customers to make a payment arrangements contact our office for additional information. Failure to comply with the terms of a payment agreement will result in immediate termination of service and a $25 disconnect fee will be charged to the account.